Head of Client Services
Gemma’s the person our clients come to when they have questions, comments or new work they need from us. She chats with them to understand their needs and then liaises with the internal team to ensure they get the amazing service they deserve – and which they’ve come to expect from us.
Since starting with Neon back in 2014, she’s done it all. Want to know about e-cigarettes, car park investment, coding schools or wealth management? Gemma’s your woman! She loves the variety that comes with working here, and the people-based culture we’ve built up.
Outside of work, Gemma’s pretty much Wonder Woman. She loves anything outdoorsy and active, and has a particular passion for cycling and running. She’s excelled in multiple marathons, including the Tour de Manc, and is working towards entering the London Marathon and an Ultra Marathon, which she hopes will be abroad. Her performances, like her client service, are always gold medal.
Gemma once put her running shoes to the test by chasing the Futureheads down the street after a gig.
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